Vita Clinic
Explainer video series that simplified healthcare
Twelve animated explainers that cut patient support calls and lifted bookings.
The challenge
Patients found treatment options confusing, which led to a heavy load on the support team and drop-offs in the online booking flow.
Our solution
We scripted and animated a series of short explainer videos with a warm, accessible illustration style, then embedded them across the booking journey and repurposed them for social.
The results
-35%support calls
+28%online bookings
1.2Mvideo views
“Patients now arrive informed and confident. The videos do the explaining for us.”
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